Our Reviews Policy

At Everhome, we want the ratings and reviews you see on our product pages to mean something. Here's exactly how they work.

Reviews from Everhome customers

Once you've bought and used a product from us, we'll email you a simple, no-pressure invite to leave a review. We never pay for positive reviews or offer incentives tied to the rating you give — every review from an Everhome customer is unprompted in content and freely given.

Reviews collected before launch

Some of our newer products haven't built up a track record of Everhome reviews yet. For those, we occasionally publish a small, curated set of ratings and reviews for the exact same physical product, collected from other retailers before we started selling it. We only include reviews that talk about the product itself — material, size, function, durability, fit and finish — and we leave out anything about a seller, marketplace, shipping, customs, or customer service experience that has nothing to do with Everhome.

These reviews are always clearly labelled on the product page, directly above the star rating, so you know at a glance which reviews are about Everhome as a seller and which are about the product itself from an earlier retailer. We never mark these as "Verified", and we never invent reviewer names, photos, or details that weren't in the original review.

How this changes over time

As real Everhome customers start reviewing a product, their reviews are added straight away. Once a product reaches 5 genuine, Judge.me-verified Everhome customer reviews, we remove the earlier pre-launch review set and the accompanying label — from that point on, what you see is entirely reviews from people who bought the product from us.

Questions

If you have any questions about a specific review or our review process, contact us at everhomenquries@gmail.com.